Industry
The automotive bodyshop industry challenges pressure on margins and thus profitability. Major players in the market, such as insurance and lease companies, force cost effectiveness on their suppliers, such a bodyshops. In certain countries like The Netherlands, the industry has too many outlets, causing price erosion and further margin decrease.
This means that companies are looking for solutions that can improve their process-efficiency and effectiveness both within the shop as well as overall, over the chain.
Issues
Carbody Repair Shops need to cope with the very dynamic character of the collision repair process (customers, unfortunately, still do not plan their accidents) and need a system where all information is continuously being updated. Insight into the actual situation per shop and overall is therefore a must in order to better control the business. Shorter throughput times are essential, as well as maximum efficiently using resources.
ICRON brings all for planning and scheduling relevant information (e.g. available capacity, workload and progress) together and provides effective resource planning, process insight and the shortest possible throughput times.
Solution
ICRON works with experienced automotive consultants and delivers solutions that offer management the ability to make better planning decisions and quicker adjustments (e.g. workload optimisation or shifting capacity). As a result considerable improvement in capacity utilization and average repair times can be achieved.
ICRON’s solutions provide:
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Standardisation of internal process within all service shops;
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Increase in efficiency due to process simplification (± 5%);
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Reduction of cycle time (± 10%);
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Increase in customer satisfaction, due to:
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Shorter cycle times
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Online real-time information
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Increase in reliability
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ICRON delivers:
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Insight on each desired level
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capacity utilisation (nationwide, region, workshop, process)
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automatic generation of workshop schedules
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Optimisation workload (right mix of small and big repair jobs)
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Optimisation of regional capacity planning
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Dynamic planning
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Timely warnings on
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under-utilisation or over-utilisation
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bottlenecks in the process
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capacity given free due to spare parts in backorder
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- Always an actual schedule with progress information included
- Adjustable Or continuously adjusted? productivity rates for workshop personnel
- Optional integration of courtesy car planning and scheduling
- Real-time measurement of progress on financial targets
- Forecasts of feasible turnovers for each workshop based on actual operation information