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Order Decision Process

Order decision process involves your commitments regarding service and product delivery to customers, forms the basis of customer satisfaction. By leveraging multiple objectives, it decreases delays, maximizes OTIF performance, increases the loyalty and trust of customers and increases revenue by gaining new ones rapidly.

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Measurable Benefits

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Reduction in Customer Response Time

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Net Profit Increase

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OTIF Delivery Performance

Measurable Benefits

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Net Profit Improvement

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Increase in OTIF performance

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Reduction in Inventory Costs

Customer-centric approach considers risks on orders such as delivery, capacity or material while, if available, it seeks opportunities for extra production availabilities for new orders and early deliveries to provide better service to the customers.

Improve OTIF Performance

Manage due dates according to your orders’, customers’ and products’ priorities and avoid losses with big impacts on your company’s revenue.

Keep the OTIF performance competitive in multiple levels

  • Optimization to minimize lateness and maximize order satisfaction
  • Customer & Item based OTIF
  • Projected OTIF
  • Detailed OTIF performance analysis
  • Instant OTIF analysis with respect to changes in decisions
  • AI based risk analysis
Improve OTIF Performance
Improve OTIF Performance

Seize Opportunities

Analyse and increase your revenue without jeopardizing current promises.

Monitor capacity and supply usage instantly and discover opportunities for new sales and more.

  • New sales opportunity for possible capacity & material availabilities
  • Analyse early delivery possibilities of orders

Handle Disruptions

Integrate real life supply and capacity disruptions into your decisions in real time.

Stay proactive by foreseeing possible changes and disruptions in supply and capacity.

  • Optimization with real-life capacity & material constraints
  • Monitor capacity and supply usage and possible risks
Improve OTIF Performance
Improve OTIF Performance

Gain Full Visibility

Decide your company strategy considering your risk appetite and enhance collaboration within your departments by embarking on.

Analyse risks on promised due dates by gaining end-to-end visibility with

  • Heat maps
  • Delta reports
  • Simulation

Customer Cases

Automotive
15% Increase in Profit
Automotive

The challenge:

An automotive spare parts producing company was having a hard time reacting instantly in the market to their rush orders.

The outcome:

The company was able to increase its profit 15% by making right decisions and not losing orders thanks to rehearsing possible scenarios beforehand.

FMCG
92% OTIF Delivery Performance
FMCG

The challenge:

A cosmetics company was having difficulty in responding to rush orders, resulting in order loss.

The outcome:

ICRON CCP’s constant consideration of resource restrictions made it possible to reduce the amount of lost orders and increased OTIF delivery performance level up to 92%.

Plastics
40% Reduction in Response Time
Plastics

The challenge:

A company in plastics sector had very unpredictable entry timings and was troubling answering requests.

The outcome:

They became able to respond fast and accurately to their customers. They reduced their response time 40% by generating feasible due dates and gained 12% extra profit by making decisions according to simulated scenarios generated by ICRON CCP.

Customer Cases
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