Order decision process involves your commitments regarding service and product delivery to customers, forms the basis of customer satisfaction. By leveraging multiple objectives, it decreases delays, maximizes OTIF performance, increases the loyalty and trust of customers and increases revenue by gaining new ones rapidly.
Customer-centric approach considers risks on orders such as delivery, capacity or material while, if available, it seeks opportunities for extra production availabilities for new orders and early deliveries to provide better service to the customers.
Manage due dates according to your orders’, customers’ and products’ priorities and avoid losses with big impacts on your company’s revenue.
Keep the OTIF performance competitive in multiple levels
Analyse and increase your revenue without jeopardizing current promises.
Monitor capacity and supply usage instantly and discover opportunities for new sales and more.
Integrate real life supply and capacity disruptions into your decisions in real time.
Stay proactive by foreseeing possible changes and disruptions in supply and capacity.
Decide your company strategy considering your risk appetite and enhance collaboration within your departments by embarking on.
Analyse risks on promised due dates by gaining end-to-end visibility with
An automotive spare parts producing company was having a hard time reacting instantly in the market to their rush orders.
The company was able to increase its profit 15% by making right decisions and not losing orders thanks to rehearsing possible scenarios beforehand.
A cosmetics company was having difficulty in responding to rush orders, resulting in order loss.
ICRON CCP’s constant consideration of resource restrictions made it possible to reduce the amount of lost orders and increased OTIF delivery performance level up to 92%.
A company in plastics sector had very unpredictable entry timings and was troubling answering requests.
They became able to respond fast and accurately to their customers. They reduced their response time 40% by generating feasible due dates and gained 12% extra profit by making decisions according to simulated scenarios generated by ICRON CCP.
