ICRON CUSTOMER SUPPORT CENTER

Customer Support

ICRON helps customers design and implement efficient and effective support structures after our solutions have been implemented – and this enables them to realize the full, long-term benefits of their investment.

Our global support centers provide customers 24/7 support for all their issues, resulting in quick and efficient service with extremely high responsiveness.

ICRON’s global support team offers 24/7 support for all our customers, and we pride ourselves on our capability to deliver fast and effective support services. Our support webportal allows the customers to log the calls themselves and afterwards to track the progress of our support team by reviewing the status and comments on their issues.

ICRON provides full project support – from consulting to ongoing customer support.

ICRON and its implementation partners provide a comprehensive range of world-class consulting services and resources, ensuring that our customers are able to complete their journeys and achieve their business goals. These services include:

• Consulting Services (Business Consulting/Application Consulting/Technical Services (systems integration, DB, network)
• Training Services
• Worldwide Rollout

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