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A Leading Glass Manufacturer’s Digital Transformation Journey with ICRON

How ICRON Enabled a Global Glass Manufacturer to Build a Future-Ready Operation

Decorative ceramic plates showing modern design textures and color harmony for material innovation
Company Facts
  • Company Name: Global Glass Manufacturer
  • Industry: Glass Manufacturing
  • Country: USA, Russia, Italy, the Netherlands, Turkey, Egypt, Bulgaria, India, and Others
  • ICRON Solution: Integrated Business Planning (IBP), Capacity Planning, Demand Planning, Production Planning & Scheduling

At a Glance

A global leader in glass manufacturing transformed its operations through a comprehensive digital transformation powered by ICRON. By integrating Decision Intelligence, the manufacturer strengthened their end-to-end supply chain planning, established an Integrated Business Planning (IBP) system, and supported sustainability goals. The partnership helped the organization reinforce its operational resilience and sustain its global competitiveness across 14 countries.

Transforming Through Technology

With nearly a century of industrial experience, the company has continually led the evolution of the glass industry through innovation and advanced manufacturing practices. Operating across four continents, it has achieved end-to-end mastery of glass production processes, from flat glass and packaging to specialty and automotive glass.

In recent years, the organization has undertaken a major digital transformation journey, adopting advanced technologies to modernize its planning, production, and decision-making processes. Central to this initiative is a strong focus on data-driven intelligence, integrating artificial intelligence, and advanced automation under a comprehensive digital transformation program. This program aims to create a smart, adaptive, and energy-efficient production ecosystem capable of addressing today’s dynamic market needs while anticipating tomorrow’s challenges.

The Goal: Redefining Planning & Production Capabilities with Digital Transformation and Decision Intelligence

The manufacturer’s collaboration with ICRON was driven by a shared vision of redefining its planning and production capabilities through intelligence and agility. Their goal was to future-proof operations, strengthen decision-making, and establish a foundation for sustainable growth.

01

Operational Excellence

Streamline complex multi-plant operations with automation and data-driven precision.

02

Integrated Decision Intelligence

Unify planning, forecasting, and scheduling into one connected ecosystem.

03

Sustainability and Resilience

Reduce waste, optimize resource use, and build adaptability for long-term success.

01

Operational Excellence

Streamline complex multi-plant operations with automation and data-driven precision.

02

Integrated Decision Intelligence

Unify planning, forecasting, and scheduling into one connected ecosystem.

03

Sustainability and Resilience

Reduce waste, optimize resource use, and build adaptability for long-term success.

Business Complexity and Challenges

Operating on a global scale introduced several key challenges:

01

Complex Supply Chain Management

Coordinating production across multiple facilities in various countries required advanced synchronization to ensure on-time delivery while managing supply chain network, quality standards, and regulatory differences.

02

Planning and Scheduling

Managing planning cycles, inventory levels, and furnace utilization across multiple plants proved difficult with legacy systems that relied heavily on manual input.

03

Balancing Supply and Demand

Responding quickly to fluctuating demand required better visibility and agility to optimize capacity, materials, and inventory.

04

Lack of Integrated Planning

Disconnected business units created inefficiencies and limited visibility. Complex supply, demand, and production dynamics required better coordination—financial and sustainability goals needed to be aligned with daily operations.

01

Complex Supply Chain Management

Coordinating production across multiple facilities in various countries required advanced synchronization to ensure on-time delivery while managing supply chain network, quality standards, and regulatory differences.

02

Planning and Scheduling

Managing planning cycles, inventory levels, and furnace utilization across multiple plants proved difficult with legacy systems that relied heavily on manual input.

03

Balancing Supply and Demand

Responding quickly to fluctuating demand required better visibility and agility to optimize capacity, materials, and inventory.

04

Lack of Integrated Planning

Disconnected business units created inefficiencies and limited visibility. Complex supply, demand, and production dynamics required better coordination—financial and sustainability goals needed to be aligned with daily operations.

These challenges underscore the need for an intelligent, connected platform that delivers speed, consistency, and precision in decision-making.

Glass bottle production line

Partnership with ICRON

The collaboration between ICRON and the manufacturer marked a turning point in their digital transformation journey. Through Decision Intelligence solutions from ICRON, the company gained the ability to model, optimize, and execute supply chain plans dynamically across geographies and product lines.

ICRON played a key role in supporting the client’s digital ecosystem, including their large-scale ERP transformation, creating the IBP and sustainability initiatives. Together, they have laid the foundation for an intelligent supply chain built on agility, transparency, and continuous improvement.

How ICRON Delivered Value

ICRON provided an integrated suite of solutions covering multiple areas of the client’s supply chain:

01

Strategic Planning

  • Scenario-based optimization models for long-term decision support
  • Automated data validation and control
  • KPI-based simulations for strategic insights
02

Demand Planning

  • Machine learning-driven forecasting for improved accuracy
  • Scenario planning to adapt rapidly to market fluctuations
  • Unified demand views to support strategic planning
03

Production Scheduling

  • AI-powered production scheduling for higher demand coverage, furnace utilization, and productivity
  • Automated planning workflows across teams
  • Enhanced coordination between production, planning, and sales
01

Strategic Planning

  • Scenario-based optimization models for long-term decision support
  • Automated data validation and control
  • KPI-based simulations for strategic insights
02

Demand Planning

  • Machine learning-driven forecasting for improved accuracy
  • Scenario planning to adapt rapidly to market fluctuations
  • Unified demand views to support strategic planning
03

Production Scheduling

  • AI-powered production scheduling for higher demand coverage, furnace utilization, and productivity
  • Automated planning workflows across teams
  • Enhanced coordination between production, planning, and sales

Through these solutions, ICRON helped the client integrate its global operations into a cohesive decision-support environment where planning and execution are seamlessly aligned. The spotlight, however, remains on the integrated business planning (IBP) system that ICRON created for the client. Read on to know more about it.

Connecting Intelligence Across the Value Chain with
Integrated Business Planning (IBP)

For a global glass manufacturer with a vast and complex network of plants, warehouses, and product lines, operational alignment can be difficult at times. ICRON partnered with the company to build a unified IBP system that transformed fragmented planning into connected intelligence.

Supply chain manager inspects inventory

ICRON’s Approach

  • Designed a holistic IBP framework built on six pillars: Network, Capacity, Supply, Demand, Financial, and ESG
  • Connected strategic, tactical, and operational layers across global site
  • Embedded AI and advanced analytics to enable data-driven decisions
  • Integrated sustainability metrics and carbon footprint tracking into planning
  • Integrated multi-site planning for synchronized operations
  • Real-time dashboards and KPI tracking
  • AI-based line load balancing and inventory projections
  • Designed a holistic IBP framework built on six pillars: Network, Capacity, Supply, Demand, Financial, and ESG
  • Connected strategic, tactical, and operational layers across global site
  • Embedded AI and advanced analytics to enable data-driven decisions
  • Integrated sustainability metrics and carbon footprint tracking into planning
  • Integrated multi-site planning for synchronized operations
  • Real-time dashboards and KPI tracking
  • AI-based line load balancing and inventory projections

Results and Impact

The implementation of ICRON’s solutions has enabled the manufacturer to:

Conclusion

The manufacturer’s journey from traditional glass production to technology-driven operations reflects a clear vision for the future. A vision that values innovation, intelligence, and sustainability. ICRON’s partnership has been integral to this transformation, equipping the organization with AI-powered decision capabilities and an integrated business planning system that connects strategy to execution and ensures resilience amid market volatility.

Together, ICRON and the manufacturer continue to pioneer a new era of digital excellence, redefining what’s possible in global supply chain planning and intelligent manufacturing.

Demand Decision Process

ICRON Demand empowers businesses to navigate uncertainty through accurate forecasting using AI-driven methods that take into consideration historical data, reaTime updates, and fast adaptation to changing market conditions and disruptions.

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