Lipton Teas and Infusions explains how Decision Intelligence–supported planning enabled a more customer-centric approach to supply chain planning, including risk management and forecasting. The story highlights how Lipton optimized its tea blending process through recipe optimization, improving planning visibility and coordination across teams.
The initiative delivered a 96% increase in demand satisfaction while also achieving blend cost savings, helping maintain consistent product quality and the taste customers expect in every sip.
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