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Customer Centric Supply Chain Planning

Data-Driven Decisions for Smarter Order Promising

ICRON Order Promising empowers you to make intelligent commitments—balancing customer expectations with real-time insights into capacity, inventory, and constraints. The result? Reliable, profitable, and fast order fulfilment that builds trust and reduces risk.

Key Features That Make ICRON Order Promising Unique

  • Our ATP/CTP engine quickly delivers viable options, reducing customer wait time and boosting order throughput.
  • Adaptive scenario planning helps you evaluate potential supply disruptions and demand spikes enabling proactive adjustment to promise and service targets.
  • Create and compare order simulations—new or modified—without disrupting your main plan.
  • Multi-Channel Order Management ensuring inventory accuracy and consistent order experiences, while optimizing fulfilment strategies in real time.
  • Dual-Stage Fulfilment Optimization so you can balance cost, service level, and delivery speed at every step.

Benefits

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Improvement in Customer Response Time

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Net profit increase

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OTIF Delivery performance

How ICRON Order Drives Results

Intelligent, Customer-Centric Promises

  • By combining ATP (Available-to-Promise) and CTP (Capable-to-Promise) methods, ICRON Order commits only to realistic dates based on actual capacity, inventory, and procurement status.

End-to-End Visibility & Control

  • Seamlessly integrates with inventory, production, and distribution—tracking order feasibility, cascading effects of changes, and fulfilment paths across the supply chain.
  • Built-in order orchestration capabilities ensure smooth coordination of complex fulfilment workflows across multiple locations, partners, and systems.

AI-Driven Analytics & Embedded Insights

  • Prescriptive insights highlight at-risk orders, alternative fulfilment options, and optimization levers—so users can make faster, smarter decisions.
  • Advanced algorithms and real-time data integration also simplify lead time management, enabling more accurate order commitments and delivery estimates.

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A solution that drives measurable
benefits for your business

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Demand Decision Process

ICRON Demand empowers businesses to navigate uncertainty through accurate forecasting using AI-driven methods that take into consideration historical data, reaTime updates, and fast adaptation to changing market conditions and disruptions.

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